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Medical

With our three medical plans you can access care in-network or out-of-network. We recommend accessing in-network care whenever possible, as it will be less expensive. The medical plans are administered by Meritain, using the Aetna network. Your prescription drug plan is administered by CVS Caremark and is included for employees enrolled in a medical plan.

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  • Meritain Health portal user guide
    Click here to learn how to register, print an ID card, view your claims, and much more!
  • Insurance carrier contact information
    Medical: Meritain (using the Aetna network) 1-800-925-2272 www.meritain.com Prescription: CVS Caremark 1-800-552-8159 www.caremark.com
  • Search for a Medical provider
    Click here and select Aetna Choice POS II (Open Access).
  • Estimate the cost of a service or procedure
    Click here to learn more about the Meritain Cost Estimator Tool.
  • Prescription medicine information
    Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions.
  • What is the KISx Program?
    KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to learn more.

Your Benefits Advocate

We have a dedicated Benefits Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

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Stephanie Cassel

Direct line: 267-498-0600  
stephanie@lacherinsurance.com

Fax: 215-723-8604

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